Learning in occupational transitions: a study of the process following job loss.

OBJECTIVE This article examines how workers supported by outplacement services engage with an occupational transition through problem solving and learning. PARTICIPANTS The participants were 23 mid-life redundant white collar workers with at least eight years in their sector, organization or occupation. The selected interviewees either participated in training to broaden their professional competence or did not make any such 'expansive' efforts. METHODS The study was based on narrative interviews, which enabled a detailed cross case examination of individuals' actions and choices and how the process unfolds over time. RESULTS The results showed that people treat their job loss as a practical problem to be solved using various strategies. This problem-solving process is structured, with people passing similar crossroads defining particular challenges and opportunities giving people limited sets of choices. CONCLUSION The results point to the significance of creativity and learning in occupational transitions.